Debt Collection

Posted on April 04, 2024

A Timely Reminder – Mitigating the Risk of Non-Payment of School Fees

With the new school year well and truly in full swing, it is a timely reminder for all schools to consider their internal enrolment processes and fee policy documentation to assist in mitigating against the ever-present issue of late payment or non-payment of school fees.

Posted on November 19, 2023

Recovering fees – a success story

We recently acted for a School who sought to recover fees, with a Trial Judge determining in favour of the School for the full amount of fees plus commission. We provide an overview of the hurdle and the reasons for success.

Posted on March 29, 2023

Refresher : Family Court Orders & Enrolments

A Family Court Order (Order) is a document that is frequently provided to your finance team with a direction from enrolling parties that the School abide the terms related to all education related matters. This may involve, amongst many other things, restricting access to information or financial responsibility.

Posted on September 15, 2022

Tips for Successful Fee Collection

Fee collection can be hard work! Making that call can be nerve wracking at times and not knowing what response you will receive can make you hesitant to pick up the phone. We have identified the following tips to assist.

Posted on July 01, 2021

Tips & Tricks to Effectively Manage Debtors & Fees (Part 2)

Negotiating schemes of repayment can assist with managing debtors.

Posted on June 01, 2021

Tips & Tricks to Effectively Manage Debtors & Fees

Reviewing your enrolment application documents and terms can assist with managing debtors.

Posted on May 19, 2021

Frequently Asked Questions

Is it ever too late to refer a debt? What if a debt can not be settled in full? Isn't debt collection seen as an aggressive step?

Posted on March 12, 2021

Fee collection in 2021

As we find ourselves well and truly involved in Term 1, now is the time to review or, if required, act upon, aged fee ledgers from 2020 and prior.

With over 20 years' combined experience in debt collection, and with a specialist focus in the education industry, Platinum are leading experts in helping to recover debts.

We have a proud reputation for achieving excellent results and understand that cashflow is a crucial function in business.