All Blog Posts

Posted on April 04, 2024

A Timely Reminder – Mitigating the Risk of Non-Payment of School Fees

With the new school year well and truly in full swing, it is a timely reminder for all schools to consider their internal enrolment processes and fee policy documentation to assist in mitigating against the ever-present issue of late payment or non-payment of school fees.

Posted on November 19, 2023

Recovering fees – a success story

We recently acted for a School who sought to recover fees, with a Trial Judge determining in favour of the School for the full amount of fees plus commission. We provide an overview of the hurdle and the reasons for success.

Posted on March 29, 2023

Refresher : Family Court Orders & Enrolments

A Family Court Order (Order) is a document that is frequently provided to your finance team with a direction from enrolling parties that the School abide the terms related to all education related matters. This may involve, amongst many other things, restricting access to information or financial responsibility.

Posted on September 15, 2022

Tips for Successful Fee Collection

Fee collection can be hard work! Making that call can be nerve wracking at times and not knowing what response you will receive can make you hesitant to pick up the phone. We have identified the following tips to assist.

Posted on August 01, 2022

Enrolments – the good, the bad and the ugly!

Three case studies to learn from.

Posted on November 01, 2021

Dealing with split families

Split families, we all know there are so many different complexities surrounding these matters! Numerous times a week we find ourselves repeating the same conversation with debtors that say they are “unaware” that there was a debt outstanding, or that the quantum of the debt was so high.

Posted on August 19, 2021

Hardship Applications

COVID-19 continues to cause disruption and is impacting schools and families in various ways. Short or long term lockdowns may have emotional and financial implications and result in families approaching schools to ask for financial assistance.

Posted on August 01, 2021

Tips & Tricks to Effectively Manage Debtors & Fees (Part 3)

Be consistent, refer to your terms, and know when to refer an unpaid account.

Posted on July 01, 2021

Tips & Tricks to Effectively Manage Debtors & Fees (Part 2)

Negotiating schemes of repayment can assist with managing debtors.