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Experts in debt recovery

With over 30 years' combined experience in debt collection, and with a specialist focus in the education sector, Platinum are a national firm and are leading experts in helping to recover debts.

We have a proud reputation for achieving excellent results and understand that cashflow is a crucial function in business.

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Why Choose Us?

We are committed to respectfully engaging with debtors to negotiate and tackle disputes in the most effective way possible. We aim to build a solution that gets results.

We particularly focus on ensuring that our processes are appropriate and sensitive to the ethos and values of our clients. Not only does this maintain relationships, but protects your brand.

How We Work

Results Driven

Our expert team are trained and dedicated to ensuring that your overdue debt is a priority so that you can get paid quickly.

We offer a tailored, stress-free collection process.

No Recovery, No Fee

If we are unable to recover your debt, we will not charge a fee.

Providing you with peace of mind.

We Are Strategic

We use the latest technology and recovery techniques to minimise overdue accounts and prevent bad debts at minimal cost.

Our approach and procedures have proven results.

Australia Wide

We recover all types of debt:

  • Amounts from $100 to $100,000 +
  • Disputed debts

Our practice is national.

Open 24/7

Our client portal gives you instant access to manage your account including monitoring debt progress and payments. We can tailor reporting to suit your needs.

The web based portal is accessible anywhere, anytime.

Debt Collection

Receiving payments on time is challenging. We help to preserve positive relationships with your debtors by providing strategic and thoughtful debt collection services to obtain payment.

Schools & Education

We are experts in the education sector. Our team have significant experience acting for schools, nationally, to deliver risk sensitive, cost effective solutions to recover unpaid fees. We understand the dynamics of schools and so are a ‘safe pair of hands’ for collection work.

Payment Arrangements & Security

We review debtor requests for payment arrangements having regard to their current financial circumstances, including their asset & liability positions, to ensure the arrangements are appropriate. For larger debts, we consider if security should be obtained and will provide advice to you.

Field Calls & Skip Tracing

We use our national network of agents and searching capabilities to locate and engage with debtors.

Legal Action

Through our strategic partnership with Lynch Meyer Lawyers, in the event that collection of an account progresses to a legal stage, we provide professional advice about that process, the expected outcomes and the costs. The unpaid debt may then be referred, upon your instructions for further action.

Strategic Partners

If legal action or legal advice is required in any matter, Platinum Collection Agency is able to seamlessly facilitate that for clients through its strategic partnership with Lynch Meyer Lawyers.

Lynch Meyer Lawyers are a leading commercial law firm. They have an expert debt recovery, insolvency and credit management team who are able to support clients throughout the legal process.

Visit Lynch Meyer Lawyers website

We are pleased to have a strategic partnership with Cole School Experts and we work collaboratively with them.

Cole School Experts are an independent firm of accountants and consultants who specialise in the education sector.

Visit Cole School Experts website

Latest Blog Posts

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